Shipping

FREE shipping on orders over $99 to Canada or USA.

CANADA
FREE Tracked Shipping - on orders over $99
Tracked Shipping Flat Rate - On orders $50 - $98.99 ---> $5.99
Tracked Shipping Flat Rate - On orders $0 - $49.99 ---> $12.99
Lettermail - Not available at this time.  Due to increases in postal volume and Covid, untracked lettermail delivery is currently too unpredictable so we've switched over to all tracked shipping for the time being to ensure faster and more reliable parcel delivery for our customers. 

USA
Free Tracked Shipping - on orders over $99
Tracked Shipping Flat Rate - On orders less than the free ship threshold - $4.99
  

Cloth Diaper Kids.com ships within Canada and to the USA and in many cases we subsidize shipping so that it costs less for you! When you order from us, your order will generally ship within 3 business days, often much sooner, unless otherwise specified on the checkout page. (Orders placed during large promotional sales such as Black Friday, Boxing Day, Earth Day, brand wide sales or exclusive launches may take longer to ship.  Orders ship in the order they are received as fast as possible).

Orders are shipped via Canada Post, FedEx and/or USPS. Multiple orders placed close together will ship together when possible.  


If you are located in Calgary, Alberta, Canada like we are, then contact-less local pickup is available. We accommodate local pick-ups by appointment Monday-Saturday (closed on Sundays). Simply choose the 'local pickup' option when you checkout online and we will contact you after receiving your order to arrange a pickup time convenient for you. Want to see a product in person or get a lesson in cloth diapering while you're at it? We do that too :) 


USA bound shipments
Currently we only ship to the continental USA.  Any taxes or fees levied by customs or other organizations at the border are the customer's responsibility.  We will not split orders into multiple shipments or change the value of your parcel on customs documents so that you can avoid customs fees.  We cannot advise if there will be fees or in what amount so we cannot provide estimates.  Multiple orders placed close together will be combined to ship together when possible.  

**Please note that due to territory restrictions we cannot ship certain brands into the USA including but not limited to all BumGenius/Flip, Smart Bottoms, and GroVia products (this sometimes excludes limited edition items).  If your order contains a product we cannot ship outside of Canada you will be notified by email; your order will be cancelled and refunded.  

***If you are ordering from overseas and are using a mail forwarding company of any kind, we are not responsible for the shipment after it arrives at the forwarder as that was the destination address on the order.  If there are items missing or damaged from your order when it arrives to you, we cannot be held responsible for any tampering or mis-shipping that can potentially happen at the forwarding facility and we will require evidence that the items were missing or damaged from the order when the shipment arrived at the forwarding facility.  We recommend that you arrange to have your order verified and counted at the forwarding facility.

**** Incorrect shipping addresses - if you make an error in your shipping address, let us know as soon as possible.  If the order hasn't been shipped yet, we can edit the label no problem.  However, if the shipment has already gone to the post office and the address provided was wrong, the package will likely be returned to us as undeliverable.  If this happens we will let you know.  Re-shipping cost is the responsibility of the buyer.  Orders cannot be cancelled or refunded after they have been shipped.  

*All shipping policies may change at any time for any reason.  Please refer to this page for the most recent updates.

Some of our brands